As a leading professional manufacturer and exporter of cleaning equipment, Suzhou Aza Clean Electric Technology Co., Ltd is committed to providing efficient and reliable global shipping solutions for our B2B partners.

l Mass Production Lead Time: Generally 30-45 days upon receipt of deposit and confirmation of all artworks, ensuring timely replenishment for your inventory.

l Flexible Shipping Methods: We support various shipping terms including FOB, CIF, and EXW . Our factory is strategically located in Suzhou, near Shanghai port, optimizing transit time and reducing inland logistics costs.

l Secure Packaging: All vacuum cleaners (Cordless, Bagless, and Stick models) are packed in reinforced export-standard cartons with customized internal protection to ensure products arrive in pristine condition.

l Order Tracking: We provide full transparency with real-time shipping documents and tracking information for every container or bulk shipment.

After-Sales Service & Quality Guarantee

“质量是我们的文化。”我们为我们制造的每台吸尘器提供全面的售后支持系统，旨在最大限度地降低您的运营风险。

l Warranty Policy: We offer a 12-month warranty on the main motor and core components. For bulk orders, we provide a certain percentage of free-of-charge (FOC) spare parts (such as filters, brushes, and batteries) to facilitate quick local maintenance.

l Technical Support: 我们的专业工程团队提供终身技术咨询。无论是充电电池故障排除还是电机维护，我们都提供视频指导和技术手册。

l Quality Assurance: Every unit undergoes rigorous testing in our advanced laboratory before shipment, including suction power tests, battery aging tests, and durability cycles, ensuring a low defect rate (<1%).

l 响应式反馈： 我们保证对任何质量索赔做出回应 24小时 。对于任何确认为制造问题的有缺陷的产品，我们会在您的下一个订单中提供更换或退款。