As a leading professional manufacturer and exporter of cleaning equipment, Suzhou Aza Clean Electric Technology Co., Ltd is committed to providing efficient and reliable global shipping solutions for our B2B partners.

l Mass Production Lead Time: Generally 30-45 days upon receipt of deposit and confirmation of all artworks, ensuring timely replenishment for your inventory.

l Flexible Shipping Methods: We support various shipping terms including FOB, CIF, and EXW . Our factory is strategically located in Suzhou, near Shanghai port, optimizing transit time and reducing inland logistics costs.

l Secure Packaging: All vacuum cleaners (Cordless, Bagless, and Stick models) are packed in reinforced export-standard cartons with customized internal protection to ensure products arrive in pristine condition.

l Order Tracking: We provide full transparency with real-time shipping documents and tracking information for every container or bulk shipment.

After-Sales Service & Quality Guarantee

"Kwaliteit is onze cultuur." Wij staan achter elke stofzuiger die wij produceren met een uitgebreid after-sales ondersteuningssysteem dat is ontworpen om uw operationele risico's te minimaliseren.

l Warranty Policy: We offer a 12-month warranty on the main motor and core components. For bulk orders, we provide a certain percentage of free-of-charge (FOC) spare parts (such as filters, brushes, and batteries) to facilitate quick local maintenance.

l Technical Support: Ons professionele engineeringteam biedt levenslang technisch advies. Of het nu gaat om het oplossen van problemen met oplaadbare batterijen of motoronderhoud, wij bieden videobegeleiding en technische handleidingen.

l Quality Assurance: Every unit undergoes rigorous testing in our advanced laboratory before shipment, including suction power tests, battery aging tests, and durability cycles, ensuring a low defect rate (<1%).

l Responsieve feedback: Wij garanderen een antwoord op eventuele kwaliteitsclaims binnen 24 uur . Voor defecte producten waarvan is bevestigd dat ze productieproblemen zijn, bieden wij vervanging of krediet aan bij uw volgende bestelling.