As a leading professional manufacturer and exporter of cleaning equipment, Suzhou Aza Clean Electric Technology Co., Ltd is committed to providing efficient and reliable global shipping solutions for our B2B partners.
lMass Production Lead Time: Generally 30-45 days upon receipt of deposit and confirmation of all artworks, ensuring timely replenishment for your inventory.
lFlexible Shipping Methods: We support various shipping terms including FOB, CIF, and EXW. Our factory is strategically located in Suzhou, near Shanghai port, optimizing transit time and reducing inland logistics costs.
lSecure Packaging: All vacuum cleaners (Cordless, Bagless, and Stick models) are packed in reinforced export-standard cartons with customized internal protection to ensure products arrive in pristine condition.
lOrder Tracking: We provide full transparency with real-time shipping documents and tracking information for every container or bulk shipment.
After-Sales Service & Quality Guarantee
"Quality is our Culture." We stand behind every vacuum cleaner we manufacture with a comprehensive after-sales support system designed to minimize your operational risks.
lWarranty Policy: We offer a 12-month warranty on the main motor and core components. For bulk orders, we provide a certain percentage of free-of-charge (FOC) spare parts (such as filters, brushes, and batteries) to facilitate quick local maintenance.
lTechnical Support: Our professional engineering team provides lifelong technical consultation. Whether it's troubleshooting for rechargeable batteries or motor maintenance, we offer video guidance and technical manuals.
lQuality Assurance: Every unit undergoes rigorous testing in our advanced laboratory before shipment, including suction power tests, battery aging tests, and durability cycles, ensuring a low defect rate (<1%).
lResponsive Feedback: We guarantee a response to any quality claims within 24 hours. For any defective products confirmed to be manufacturing issues, we offer replacement or credit in your next order.