As a leading professional manufacturer and exporter of cleaning equipment, Suzhou Aza Clean Electric Technology Co., Ltd is committed to providing efficient and reliable global shipping solutions for our B2B partners.

l Mass Production Lead Time: Generally 30-45 days upon receipt of deposit and confirmation of all artworks, ensuring timely replenishment for your inventory.

l Flexible Shipping Methods: We support various shipping terms including FOB, CIF, and EXW . Our factory is strategically located in Suzhou, near Shanghai port, optimizing transit time and reducing inland logistics costs.

l Secure Packaging: All vacuum cleaners (Cordless, Bagless, and Stick models) are packed in reinforced export-standard cartons with customized internal protection to ensure products arrive in pristine condition.

l Order Tracking: We provide full transparency with real-time shipping documents and tracking information for every container or bulk shipment.

After-Sales Service & Quality Guarantee

„Qualität ist unsere Kultur.“ Wir stehen hinter jedem von uns hergestellten Staubsauger mit einem umfassenden Kundendienstsystem, das darauf ausgelegt ist, Ihre Betriebsrisiken zu minimieren.

l Warranty Policy: We offer a 12-month warranty on the main motor and core components. For bulk orders, we provide a certain percentage of free-of-charge (FOC) spare parts (such as filters, brushes, and batteries) to facilitate quick local maintenance.

l Technical Support: Unser professionelles Engineering-Team bietet lebenslange technische Beratung. Ob Fehlerbehebung bei wiederaufladbaren Batterien oder Motorwartung: Wir bieten Videoanleitungen und technische Handbücher.

l Quality Assurance: Every unit undergoes rigorous testing in our advanced laboratory before shipment, including suction power tests, battery aging tests, and durability cycles, ensuring a low defect rate (<1%).

l Responsives Feedback: Wir garantieren eine Reaktion auf etwaige Qualitätsansprüche 24 Stunden . Für fehlerhafte Produkte, bei denen nachweislich ein Herstellungsfehler vorliegt, bieten wir Ihnen bei Ihrer nächsten Bestellung Ersatz oder eine Gutschrift an.