As a leading professional manufacturer and exporter of cleaning equipment, Suzhou Aza Clean Electric Technology Co., Ltd is committed to providing efficient and reliable global shipping solutions for our B2B partners.

l Mass Production Lead Time: Generally 30-45 days upon receipt of deposit and confirmation of all artworks, ensuring timely replenishment for your inventory.

l Flexible Shipping Methods: We support various shipping terms including FOB, CIF, and EXW . Our factory is strategically located in Suzhou, near Shanghai port, optimizing transit time and reducing inland logistics costs.

l Secure Packaging: All vacuum cleaners (Cordless, Bagless, and Stick models) are packed in reinforced export-standard cartons with customized internal protection to ensure products arrive in pristine condition.

l Order Tracking: We provide full transparency with real-time shipping documents and tracking information for every container or bulk shipment.

After-Sales Service & Quality Guarantee

"품질은 우리의 문화입니다." 우리는 귀하의 운영 위험을 최소화하도록 설계된 포괄적인 판매 후 지원 시스템을 통해 우리가 제조하는 모든 진공 청소기를 지원합니다.

l Warranty Policy: We offer a 12-month warranty on the main motor and core components. For bulk orders, we provide a certain percentage of free-of-charge (FOC) spare parts (such as filters, brushes, and batteries) to facilitate quick local maintenance.

l Technical Support: 우리의 전문 엔지니어링 팀은 평생 기술 상담을 제공합니다. 충전식 배터리 문제 해결이든 모터 유지 관리이든 관계없이 비디오 안내와 기술 매뉴얼을 제공합니다.

l Quality Assurance: Every unit undergoes rigorous testing in our advanced laboratory before shipment, including suction power tests, battery aging tests, and durability cycles, ensuring a low defect rate (<1%).

l 반응형 피드백: 우리는 품질 관련 주장에 대한 응답을 보장합니다. 24시간 . 제조상의 문제로 확인된 결함 있는 제품의 경우 다음 주문 시 교체 또는 크레딧을 제공합니다.